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May 28, 2008

Calling All Corporate Travelers: Share Your Insight

corporate travel consultant

No one knows the ins and outs of corporate travel better than the road warrior and corporate  travel manager and now there's a way to share what you know with others in the travel industry.

Visit and contribute to our corporate travel wiki at www.CorporateTravelConsultant.com

Corporate Travel Consultant includes a wealth of tips, best practices and other information for the business travel community. Because business travel touches many people in different ways, we've arranged content to meet the needs of two key constituencies:

We invite you to explore the site and participate where you can. Do you have an insight that others might benefit from knowing? This site is a wiki - a user-supported site that encourages participation and input from its readers.

Please register for an account, and share your knowledge with the rest of the community!

In a literal sense, the more you know, the farther you go.

May 27, 2008

In Search of America's Best Beaches

America's best beaches 

One of my favorite beaches, Kaimana Beach, Honolulu, Hawaii

 

In celebration of the unofficial beginning of summer, I welcome a perennial favorite of mine to Overheardbin: the annual selection of America’s best beaches. (Please note, fresh water bodies need not apply.) Best known as Dr. Beach, Stephen Leatherman, Professor and Director of the International Hurricane Center of Florida International University annually ranks America’s ocean beaches based on 50 physical factors. Who knew there are so many things to deliberate: sand softness, turbidity (don’t ask), beach slope, lifeguards and what about tar balls and jellyfish?

America's Best Beaches 2008
Beach Photos

1.Caladesi Island State Park, Dunedin/Clearwater, Florida
2.Hanalei Beach, Kauai,Hawaii
3.Siesta Beach, Sarasota, Florida
4.Coopers Beach, Southampton, New York
5.Coronado Beach, San Diego, California
6.Main Beach, East Hampton, New York
7.Hamoa Beach, Maui, Hawaii
8.Cape Hatteras, Outer Banks, North Carolina
9. Cape Florida State Park, Key Biscayne, Florida
10.Beachwalker Park, Kiawah Island, South Carolina

 

Where's your favorite beach?

 

May 22, 2008

Did You Say That Will Be $15 for My First Bag?

American to charge for first checked bag 

American Airlines made an announcement that I dare say made every traveler who read it, bristle. While we all have resigned ourselves to the latest round of fees in the face of meteoric fuel prices, this one seems to embody audaciousness that could sour even the most jaded traveler.

The airline will begin charging $15 for the first checked bag. And while $15 is not a lot of money, it still takes time to collect that fee. Think about it; you have 150 people checking in for one flight, and it takes 3-5 minutes to process the payment transaction and another 2-3 minutes to have the passenger share their thoughts with the agent who's collecting the fee. (Don't do the math.)

Then, you’ll have the rebels who will try to carry on all of their baggage to avoid the fee. It seems to be the perfect formula to produce delays. We all get that airlines are losing money, but it seems that policies instituted to generate revenue should not impede the efficiency of the airline.

fyi...

The fee, which is effective for tickets purchased on or after June 15, does not apply to the following AAdvantage program members: Gold, Platinum and Executive Platinum, and those who have purchased full-fare tickets in the Economy, Business and First Class cabins; and those with international itineraries (except to and from Canada and U.S. territories, such as Puerto Rico and the U.S. Virgin Islands). Currently, no other domestic carriers have instituted this policy.

May 14, 2008

Exiled to the Biffy: It's Gonna Cost You

Some headlines are too good to pass up and when I spied an article about a man who was suing JetBlue for $2 million because he was told to remain in the toilet (or biffy in airline parlance) until otherwise directed, I knew there had to be more to the story. (Now we know how potty-training kids must feel.) If you pencil it out, his biffy-sitting rate is $1.3 million an hour. Not bad for a day's work.

Ironically, the suer was traveling on a buddy pass, which is a perk where employees are given free or discounted tickets to share with friends or family. Considering it was New York to San Diego flight, I would have embraced the privacy and grabbed a good book. And while there's a lot of fingerpointing going on, I shall leave you with what's been reported on so far in this game of high-altitude musical chairs.

 USA Today: Man Said JetBlue Made Him Sit on Toilet

 

May 2, 2008

Beijing Airport: Enter the Dragon

At 14 million square feet, Beijing's new airport is a staggering marvel of engineering and archirtecture, owing its design inspiration to the art of feng sui and the torso of a dragron. Take a sneak peak at the world's largest airport, courtesy of CNN and The New York Times.

CNN Reports: Beijing Airport



The New York Times Video
Welcomed In by a Dragon



May 1, 2008

Airline Services Go La Carte

How much is that one seat on the Window?

I can remember the first time I went to a fancy cafeteria (if you can have such a thing) with my grandparents. I loved the idea of collecting plates of food as my journey progressed, sliding my tray from Jell-o salads past vegetables to desserts and finally to the cash register. My grandfather was less enthusiastic about the final tally of my dish-laden landscape.

What's this have to do with travel? Plenty. Airlines are borrowing one from the cafeteria playbook: a la carte pricing. In the past, travel was an all-you-can-eat buffet; today, the traveler is faced with a pay-as-you-go menu where any additional item has an additional cost.  Since airfares have remained somewhat stable since 2001, while fuel prices have almost doubled, airlines are looking for every opportunity to generate extra revenue. Just in the first quarter of 2008, U.S. airline losses ranged between $500 million to $6 billion.

Every major U.S. carrier is charging $25 for a second checked piece of luggage beginning in May.  Even if you have just one suitcase, you need to consider its weight. In most cases, the fee is $50 for anything over 50 pounds and up 70 pounds. Anything exceeding that weight is usually prohibited or prohibitively expensive to check, usually around $100.  

And should you wish to check your bags curbside, expect a fee of $2-3 per bag when traveling on American, Delta, Northwest, United and US Airways (not including tip).

Most international flights now have additional ticket surcharges to offset fuel prices. For long haul flights it can be in the hundreds of dollars. Another area for income generation comes in the form of ticket changes where some carriers are now planning to increase ticket change fees to $150. 

In the realm of seat assignments, airlines are beginning to recognize the value of a coveted window or aisle seat and charge accordingly for that added comfort, anywhere from $5 -$35. An exit row seat is fair game if you wish to ante up a little extra to secure it. In most cases the seats become available for purchase online 24 hours prior to departure.

As airlines scramble to offset fuel prices, travelers can expect to encounter new fees or surcharges for services that once were included in the price of the ticket. If you want to save on fees, there are a few you can affect. But even if you pack lightly, bring snacks, charge up your MP3 player and stick with your itinerary, it looks like the all-inclusive air fare has no intention of booking a return flight.

And since I brought up luggage earlier, here are the latest baggage allowance links by airline.

AirTran
Alaska Airlines
American Airlines
Continental Airlines
Delta Air Lines
JetBlue
Northwest Airlines
United Airlines
US Airways

Tom Conway, who learned the difference between a cafeteria line and a smorgasbord at an early age, says share your comments about airline service fees.