TSA Puts in Place a Redress Protocol
Just for clarification based on the prior post (about body imaging scanners), this is about a security redress not re-dress.
If you have a beef, concern, or inquiry, or seek resolution about difficulties you've experienced during your travel screening, the Department of Homeland Security has launched the Travel Redress Inquiry Program (DHS TRIP) as a single point of contact.
Who Should use DHS TRIP?
Passengers who feel they have been unfairly or incorrectly:
- denied or delayed airline boarding,
- denied or delayed entry into and exit from the U.S. at a port of entry border checkpoint
- continuously referred to additional (secondary) screening