May 1, 2008

Airline Services Go La Carte

How much is that one seat on the Window?

I can remember the first time I went to a fancy cafeteria (if you can have such a thing) with my grandparents. I loved the idea of collecting plates of food as my journey progressed, sliding my tray from Jell-o salads past vegetables to desserts and finally to the cash register. My grandfather was less enthusiastic about the final tally of my dish-laden landscape.

What's this have to do with travel? Plenty. Airlines are borrowing one from the cafeteria playbook: a la carte pricing. In the past, travel was an all-you-can-eat buffet; today, the traveler is faced with a pay-as-you-go menu where any additional item has an additional cost.  Since airfares have remained somewhat stable since 2001, while fuel prices have almost doubled, airlines are looking for every opportunity to generate extra revenue. Just in the first quarter of 2008, U.S. airline losses ranged between $500 million to $6 billion.

Every major U.S. carrier is charging $25 for a second checked piece of luggage beginning in May.  Even if you have just one suitcase, you need to consider its weight. In most cases, the fee is $50 for anything over 50 pounds and up 70 pounds. Anything exceeding that weight is usually prohibited or prohibitively expensive to check, usually around $100.  

And should you wish to check your bags curbside, expect a fee of $2-3 per bag when traveling on American, Delta, Northwest, United and US Airways (not including tip).

Most international flights now have additional ticket surcharges to offset fuel prices. For long haul flights it can be in the hundreds of dollars. Another area for income generation comes in the form of ticket changes where some carriers are now planning to increase ticket change fees to $150. 

In the realm of seat assignments, airlines are beginning to recognize the value of a coveted window or aisle seat and charge accordingly for that added comfort, anywhere from $5 -$35. An exit row seat is fair game if you wish to ante up a little extra to secure it. In most cases the seats become available for purchase online 24 hours prior to departure.

As airlines scramble to offset fuel prices, travelers can expect to encounter new fees or surcharges for services that once were included in the price of the ticket. If you want to save on fees, there are a few you can affect. But even if you pack lightly, bring snacks, charge up your MP3 player and stick with your itinerary, it looks like the all-inclusive air fare has no intention of booking a return flight.

And since I brought up luggage earlier, here are the latest baggage allowance links by airline.

AirTran
Alaska Airlines
American Airlines
Continental Airlines
Delta Air Lines
JetBlue
Northwest Airlines
United Airlines
US Airways

Tom Conway, who learned the difference between a cafeteria line and a smorgasbord at an early age, says share your comments about airline service fees.

 

April 30, 2008

DHS: When Good Names Make Bad Lists

With over 2,000 people a month seeking to clear their good names from the Department of Homeland Security’s (DHS) terrorist watch list, the DHS has proposed a solution, USA Today reported. Travelers who have been repeatedly delayed and/or detained because their names match those found of government watch lists, will be asked to provide more detaled information to substantiate and establish a record of identity for the airline. The measure requires the traveler's personal information to be held by each airline used by the traveler. Read more: ID plan meant to clear fliers of suspicion

Has your identity ever been mistaken while flying?

Share your experience and comment here.

April 17, 2008

Weighing In on Merger Madness

Perhaps the headline is a little dramatic, but there is definitely a sense of unrest in the air, especially regarding the Delta and Northwest merger and what it means to travelers. Add to that the speculation of other airline mergers and 'merger madness' might not be considered to off-base a term. The coming weeks will tell.

US News & World Reports offered its insight to what it all means in 6 Ways Airlines Mergers Will Affect You. 

 

April 15, 2008

It's Official: Delta, Northwest Have Plans to Merge

 

  

Spanning the globe as the world's largest airline

Rumors about a merger between Delta Air Lines and Northwest Airlines began months ago and speculation ran high that it was not so much a question of if but of when would the consolidation occur? Yesterday the announcement was officially made: Delta Air Lines and Northwest Airlines would merge to become Delta. Airline officials said the merger would crreate a more stable platform for future growth, and offset the economic pressures from rising fuel costs and global competition.

Consumers are worried it will mean diminished service to small communities, less competition and higher fares. And while the merger will likely play out slowly and in stages, it's important to note that Delta and Northwest have complementary route networks with not much overlap. In fact, the combined systems will touch every continent on the globe. Delta also stated it would not close any hubs.

The Delta site provides some good information about the Delta and Northwest merger and its viewpoint on what the consolidation means to employees, customers and communities.

Here are some views from Delta and Northwest's hometown hub newspapers, respecitively: Detroit Free Press and The Atlanta Journal-Constitution.

This will likely not be the final word in domestic carriers merging. Speculation continues as United Airlines and Continental Airlines have been linked to merger talks. Read more.

April 2, 2008

The Latest Real Scoop on REAL ID

Many travelers have voiced concern over reports that some state's drivers licenses won't be accepted as official ID for travel purposes because some states aren't compliant with the Department of Homeland Security's (DHS) mandate for REAL ID. REAL ID is a law and rule that establishes minimum standards for state-issued driver's licenses and personal identification cards.

Travelers from noncompliant states have been given a reprieve. The DHS has granted REAL ID extensions to all 56 U.S. jurisdictions, ensuring that driver’s licenses and ID cards across the country will achieve a higher security standard, and that all will continue to be acceptable for official purposes after the May 11, 2008 deadline.  

REAL ID extensions are valid until Dec. 31, 2009, when states must upgrade the security of their systems, to include specific requirements in four key areas: (1) information and security features that must be incorporated into each card; (2) proof of the identity and U.S. citizenship or legal status of an applicant; (3) verification of the source documents provided by an applicant; and (4) security standards for the offices that issue licenses and ID cards. 

For now, you are free to move about the country.

April 1, 2008

Northwest to Soon Charge $25 for Second Bag

Northwest Airlines joined United and US Airways as the third airline to announce baggage policy changes for coach customers traveling within North America. Effective May 5, 2008, Northwest Airlines is implementing a $25 charge for the customer’s second checked bag. The fee is applied each way. Coach class customers may continue to check one piece of luggage free of charge.

Other changes include an increase from $80 to $100 for three or more checked bags, and an increase from $25 to $50 for overweight bags greater than 50 pounds. These policies also apply to Northwest Airlink customers flying on Mesaba, Pinnacle or Compass Airlines.  Northwest Airlines’ Silver, Gold and Platinum WorldPerks® Elite customers, SkyTeam Elite customers and passengers booked in full fare classes (Y or B) may still check two bags free of charge. Customers booked in first class can continue to check up to three bags free of charge.  For more information , visit Northwest’s online Excess Luggage FAQs.  

Is Delta next?

It's been reported that Delta will also begin charging $25 for the second bag, beginning May 1, 2008, but there has been no official statement released by the airline at the time of this entry. I'll keep you posted.

March 18, 2008

New Heathrow Terminal 5 Fit for Royalty

Britain’s Queen Elizabeth II presided over the ceremonial opening of Heathrow Airport’s Terminal 5, British Airways’ new £4.3 billion ($8.6 billion) gateway to the world. The new terminal, the largest freestanding structure in the UK, officially opens March 27, 2008, and is expected to handle 30 million passengers. The Terminal 5 complex will offer rail links to London Underground and Heathrow Express.

British Airways CEO Takes You on a Tour of Terminal 5

London Heathrow Terminal 5 Virtural Tour

March 7, 2008

US Airways Second Airline to Impose Second Bag Fee

Two Down...Five to Go?

Will other airlines institute a $25 fee for the second checked bag?

  

     

I’m reminded of those immortal words sternly uttered by my first grade teacher Miss Hilliard, “Just because Bobby Taylor does it, doesn’t mean you have to do it.” I found her argument weak; Bobby Taylor was the coolest kid in the class.  (He must have known what he was doing.)

And so this week, I wish to borrow from the teaching wisdom of Miss H. by informing US Airways that, “Just because United Airlines started charging $25 for a second bag doesn’t mean you have to do it.”  (They must know what they're doing.)

Yep, last week, US Airways taxied up to the bandwagon and announced it would do something United Airlines did weeks before: implement a $25 service fee for a second checked bag.  The new checked bag policy will apply to travel beginning on or after May 5, 2008, to flights within the U.S., to/from Canada, Latin America, the Caribbean and Europe.

The airline pointed out that customers may continue to check one bag free of charge and US Airways will waive the fee for its most frequent customers including:

  • All Dividend Miles Preferred members (Silver, Gold, Platinum and Chairman's Preferred)
  • Confirmed First Class and Envoy passengers at time of check in

  • Star Alliance Silver and Gold status members

There are also other exceptions. The following travelers will also be exempt from paying the $25 fee for a second checked bag:

  • Active military personnel (in uniform with ID)

  • Unaccompanied minors

  • Those checking assistive devices

The fee only applies to tickets purchased on or after Feb. 26, 2008 for travel on or after May 5, 2008. You can pay the service fee at an airport kiosk with a credit card or at the check-in counter with a credit card, check or cash.  Additional information is available at http://www.usairways.com/baggage.

Stay tuned as the $25-second-bag story continues to develop. Two down, and five to go (major airlines that is).

 

March 6, 2008

Bio Fuel Powering the Wind Beneath Your Wings

I thought I'd share some interesting and environmentally friendly travel news that I first heard about from a friend of mine who hosts a blog devoted to understanding sustainable living. It's called Moving Like Water. In this case, he writes about two encouraging developments in the travel industry: an airline investigating the use of bio fuel and a hotel planning to use power from the wind.

The first entry talks about Virgin Atlantic Airways' test using a five percent bio fuel mixture in a Boeing 747. Read  A Jet With Biofuel.

Sofitel Hotels makes a bold statement and announces its intention of buying electricity produced from wind power for all its properties. Read Sofitel Hotels: Moving to Wind Power.

What good green news have you heard about regarding the travel industry? Comment below.

February 13, 2008

Delta, Northwest and the Urge to Merge

  

          You take the Pacific . . . and we'll take the Atlantic!

Reports are widespread, but there’s still no official word on the reported merger talks between Northwest Airlines and Delta Air Lines. If a merger does occur, both airlines’ pilots unions will likely play a vital role in the process, negotiating the best way to bring the two work groups together. Industry analysts are saying it’s a good fit, combining Northwest’s Asia-Pacific routes with Delta’s U.S. - European route system. The merger would create the world’s largest airline and be subject to Department of Transportation approval.  Stay tuned.

Read more: what others are saying

 

February 12, 2008

Europe Sees Cleaner Skies Through Innovation


The European Union (EU) announced the launch of its Clean Sky initiative aimed at developing cleaner and quieter aircraft through technological innovation. With a budget of 1.6 billion euros (or $2.3 billion), this will be the largest European research project ever executed. Clean Sky will focus on six different areas of technology: SMART fixed wing aircraft; green regional aircraft; green rotorcraft; sustainable and green engines; systems for green operations; and eco-design. Clean Sky will assess, design, build and test many technological vehicles that will give the industry greener, more innovative aviation products. Technology breakthroughs are hoped for in time for major fleet renewals in the timeframe 2015–2025.

In addition, the EU is expecting Clean Sky will be a major contributor in meeting the 2020 environmental goals set up by the Advisory Council for Aeronautics Research in Europe (ACARE) – goals that include 50% reduction of carbon dioxide emissions, 80% reduction of Nitrogen Oxides emissions and a 50% reduction of external noise and green product life cycle.

Ake Svensson, Saab CEO and AeroSpace and Defence Industries Association of Europe (ASD) President said, “It is a major initiative that will deliver innovative technologies and solutions leading to a significant reduction in aircraft fuel consumption, noxious emissions and noise. “The aeronautics industry is committed to helping society develop an effective response to the challenge of climate change. Clean Sky is the biggest Public Private Partnership ever to enable the aeronautics sector address increasing public concern about the environment.”

 

February 7, 2008

New Biometric Screening for UK Domestic Flights

New Security Measure at London Heathrow Terminal 1

The British Airports Authority (BAA) has introduced biometric fingerprinting for all passengers connecting onto UK domestic flights at London Heathrow Terminal 1.  Any customer flying into another Heathrow terminal before transferring to a domestic flight at Terminal 1 will also be affected. The process involves a fingerprint scan and a digital photograph for identity confirmation at the boarding gate.  The BAA adds that no personal information is kept on file, as all records are deleted from the system after flight departure.

What are your thoughts on getting fingerprinted at the airport? 

January 9, 2008

Packin' Heat: New Rules for Lithium Batteries

At current count, I believe at least one bazillion people have emailed me about the new safety rules for lithium batteries on planes.  Why such interest? Perhaps the new ruling by the Department of Transportation (DOT) ) is a wee bit confusing, yes, a wee bit.  

It seems airline passengers are no longer allowed to pack loose lithium batteries in their checked luggage. The new regulation, designed to reduce the risk of lithium battery fires, continues to allow lithium batteries in checked baggage if installed in an electronic device. When uninstalled and loose, lithium batteries must be placed in carry-on luggage in a plastic bag.

Here comes the confusing part: only two extended-life spare rechargeable lithium batteries with lithium content weighing between 8 grams and 25 grams are allowed. Because almost all consumer-type lithium metal batteries contain less than 2 grams of lithium, this particular rule is really directed toward batteries used for commercial applications, not business travelers.

Damon Darling in The New York Times article  Lithium Battery Ban? Check Again quoted security expert Bruce Schneier as saying,  “Near as I can tell, this affects pretty much no one except audio/visual professionals.” Good news indeed as my A/V cache consists of an iPod and Brownie camera.  

If you're not sure about your battery classification, visit the DOT's online information page which features a battery acceptance matrix: Traveling Safely With Batteries and Battery-Powered Devices.

December 17, 2007

Practical Traveler Hears From The Back of the Plane

Michele Higgins, Practical Traveler Columnist for The New York Times wrote an article in the newspaper's Travel section entitled "Aboard Planes, Class Conflict", analyzing the current state of affairs on the nation's airlines. It apparently hit a nerve and readers responded with their own insights, laments and tales of travel horror. Check out the fray or add your two cents:

Passengers Speak Up: The Views from the Back of the Plane

 

December 10, 2007

StopDUIsAZ.com Puts a Face on Driving Drunk

The face of drunk driving isn't pretty and the proof is in the Web site StopDuisAZ.com. The Web site, brainchild Maricopa County attorney Andrew Thomas, posts mugshots of convicted drunk drivers, along with sentencing information. Drunk drivers in Gilbert, Glendale, Peoria, Scottsdale, and Tempe, Arizona face a harsh reality: world wide exposure on the Web.

October 31, 2007

Will Delta Go Shopping?

What a difference a year makes.

Basking in its successful bankruptcy exit and recent profitability, Delta is poised to go shopping. At least that's the buzz in financial circles.  And while the carrier just teamed up with Air France to create a transatlantic powerhouse through a joint agreement to share revenue and costs, financial analysts think there's more to come in the world of airline consoldation. And in that world, Delta seems to be sitting pretty.

Business Week takes a look at:  Why Delta Should Buy Northwest
"With a new CEO and a clean balance sheet, Delta is pondering expansion. Here's why Northwest is the logical choice."

October 1, 2007

Delta at JFK: New 45-Minute Baggage Policy

I can't imaginge checking luggage at JFK 30 minutes prior to departure and expecting it to make the plane, no matter who you're flying on. So the next heads-up seems like a prudent move on Delta's part to ensure your luggage shows up with you.

Delta Air Lines domestic customers originating at JFK are required to check their baggage a minimum of 45 minutes prior to departure time. Effective Oct. 15, the change applies to customers traveling on Delta, Delta Connection® carrier and codeshare flights operated by Delta.ew York's JFK.

Domestic customers not checking bags may continue to check in with a Delta agent or via a self-service kiosk 30 minutes prior to departure. Kiosks will automatically notify customers of the baggage policy change at check in if they have missed the 45-minute check-in window. The change at JFK matches Delta’s policy at other large airports in Atlanta, Los Angeles, Las Vegas, Orlando and Denver. Customers traveling internationally are still required to check their bags 60 minutes prior to scheduled departure.

So show up a little earlier, check in the foot locker at least 45 minutes before departure and plan for a luggage reunion at your final destination.

September 26, 2007

Checking In With the Register Flyer Program

It's been six years since 9/11 changed the way we travel. While airport security became the responsibility of the Transportation Security Administration (TSA), the private sector is being tapped to find a commercially viable solution to speed passengers through security. It's known as the registered traveler program and MSNBC checks in to see where things stand: Speeding up security checks comes slowly.

Are you a registered traveler or would you be interested in the program? What are your thoughts about the registered travel program?

 

September 24, 2007

NYTimes: Free at Last, Free at Last

Who doesn't love the New York Times? (Folks residing 100 miles from a coastline need not answer.) Truth be told, I used to feel guilty reading it online, paying nary a cent to relish its content, wallow in its brilliance, and glean copious amounts of recipes from its Wednesday edition. Everyone needs to know how to make a Ramos Fizz or the right ingredients for a cornmeal-herb dumpling, especially after trying to catch up on why Vladimir Putin thinks he needs a new missile defense plan. 

Of course all good things must come to end, as did access to much of the content in the online New York Times. Like Cinderella at the ball, you only had so much time to check it out before the clock struck midnight and the remarkable readings would be sealed away in the pay-per-view vault called Times Select. (Hey, I understood; a paper's got to make a buck and God knows I wasn't paying for a reporter on the Left Bank or Mark Bittman's videographer.) 

That's when I broke up with the Times; well actually it was more of trial separation because Maureen Dowd was placed on permanent Times Select status. I took it personally. Was there a cookie tracking my daily reads and re-reads of my favorite Pulitzer Prize winning columnist? (If we could get clowns like this to pay for it, the money will roll in! ) Subscribe or pay for dog food; it was a choice decided by man's best friend. Out of my hands and discretionary income budget and into the paws of the needy.

The good news is we're back together again as the New Times has discontinued Times Select and all content, including Op-Eds from said wily redhead, is available online. Check it out: Effective September 19, 2007, TimesSelect has ended. Content previously published for TimesSelect is available free to all NYTimes.com visitors.  

Now I have to go, I have a lot of reading to catch up on.

September 18, 2007

June 2008 Is Last Call for Paper Tickets

The party is over for the paper ticket after many years of final notices. The International Air Transport Association (IATA) made it official announcing it had placed its final order for paper tickets. Some 16.5 million paper tickets were ordered from seven specialized printers to supply the 60,000 accredited IATA travel agents in 162 markets around the world until 31 May 2008. On June 1, 2008, every ticket issued through the IATA Billing and Settlement Plan (BSP) will be electronic

September 12, 2007

25 Biggest Changes in the Way We Book Travel

USA Today turns 25 years old this month and the newspaper is running a series of 25 top changes lists. Of course, I was most eager to see the editorial staff's take on the 25 changes in the way we book travel.

Truth be told, I was equally enamored with the shallow end of the list: 25 biggest public meltdowns and Top 25 notable quotables, but I digress.

Too old to wear slim fit jeans and too young to seek early bird specials, I've come to accept my middle-age vestibule, where I can reminisce about red carbon paper tickets, hot towel service in coach and in-flight meals that dared to include a garnish. (Don't underestimate the power of parsley to impress.)

So here's the list; it's comprehensive and a fine reminder that we've traveled a long way in 25 years.
  1. Online Booking
  2. TSA Airport Security
  3. Airline e-tickets
  4. Roll-aboard luggage
  5. Smoke-free flights
  6. Boutique hotel chains
  7. Airports as malls
  8. Indian casinos
  9. GPS car-navigation systems
  10. Self-service ticketing kiosks
  11. Airbus A380 Super Jumbo
  12. Airline code-sharing
  13. Seat-back entertainment systems
  14. Yield management
  15. The Mirage, Las Vegas
  16. Westin's Heavenly Bed
  17. Trip Advisor
  18. Flights without meals
  19. Sovereign of the Seas
  20. Ascent of low-cost airlines
  21. Affinity credit cards
  22. High-tech roller coasters
  23. Queen Mary 2
  24. Flying beds
  25. End of commercial supersonic travel

I'd have to say my favorites are:

  • Online booking because I'd rather do it myself.
  • Airline e-tickets because my propensity to lose something (like a paper ticket) is directly proportional to its value.
  • Roll-aboard luggage because it doubles as a hand truck for briefcases, shopping bags, tennis racquets, and laptops.
  • Smoke-free flights because they're smoke-free flights.
  • Self-service ticketing kiosks because, really, I'd rather do it myself.
  • Seat-back entertainment systems because my seatmates usually feign napping within seconds of my introduction.
  • Trip Advisor because I do want to read travelers' big fat, insightful and honest opinions.
  • Any travel changes you'd like to add or comment on? Share your thoughts here.

    Take a look at the USA Today list with accompanying summaries: 25 changes in the way we book travel


    Have a question for Tom?
    Tom Conway, who is not pleased with the change in his passport photo over the last 25 years, looks forward to your questions, comments and tips below.

     

    American Airlines Tests Going Cashless In Flight

    It's unlikely we'll ever see a ATM onboard an aircraft, and we know how flight attendants bristle at the mere mention of making change, so this next development will likely be embraced by the airline traveler. American Airlines is testing a cashless proposition on its San Francisco departures for the next three weeks and will only accept major credit cards or debit cards for onboard purchases, including headsets, snacks, light meals and alcoholic beverages.

    The cashless test will help American determine if passengers in the main cabin prefer to pay for onboard items with plastic. The test will include more than 700 scheduled flights between Sept. 10 and Sept. 30 and receipts will be provided to passengers upon request. 

    I see one problem for me, though a boon to American; I spend more when I brandish a credit card. Oh wait...now I get it.

    September 11, 2007

    Nyet, You're Only Allowed 5 Liters of Vodka

    Metric Lesson: 5 Liters of Vodka = 1.3 Gallons of Vodka

    My Expedia Corporate Travel Pal and Travel Alert Goddess, Renae Martin generously forwards me newsworthy items that she receives on her alert wire. And while most make perfect sense as travel fodder and alert material, some make Renae and I chortle in disbelief. (Yes, chortle.)

    Here’s an example:

    Renae writes: I was never too good at math, especially the metric system, but isn't five liters an awful lot of alcohol to carry onto the plane? And I do know college math: 70% is 140 proof!

    I think Russia has started party planes and not told anyone. And this is the stricter security measure. What was it before? For God's sake, do they have room in their overheads bins for spodie?
     

    Here is the email in question, note second bullet point.
     

    The Russian Transportation Ministry Aug. 27 will introduce tighter security measures at Russian airports. Security screening will be more thorough and will take longer. New rules will be enforced for liquids carried onto flights:

    • Liquids must be in containers of no more than 100 ml (3.4 oz) each. Up to 10 containers are allowed, which must be in a transparent plastic bag. Medicine and baby food is excepted, but the passenger may be asked to sample the contents.
       

    •  Any alcoholic beverages must be purchased in the airport waiting area and the passenger must provide a receipt for the purchase. The containers must be stored in the passenger's main carry-on luggage, be in their original packaging and have no more than 70 percent alcohol content. Up to five liters are allowed.

    Na zdorovje!

    September 7, 2007

    A Rail of Two Cities

    In pondering my favorite forms of transportation, the plane, the train and the automobile, I must tip my beret this week to the ever-evolving locomotive and the lean, mean railed machine that broke the record this week for rail travel time between London and Paris. (Ya gotta love that chunnel.)

    In a trial run on its new rail system, Eurostar covered the London - Paris distance in an amazing two hours and three minutes--about what it takes to travel from city center to airport and wade through security. What's particularly stunning aside from the time record, is the investment made to make rail travel a viable, if not preferred, alternative to flying between the two capitals. With a price tag of 5.8 billion pounds or roughly $12 billion, one might conclude that the U.S. is still at the station when compared to its European counterparts.

    Thanks to Amtrak's high-speed Acela, we're beginning to "think we can, think we can" actually create fast, convenient and competitive rail travel, at least in the Northeast corridor. Out west, in my hometown of Seattle, I fantasize about a high speed rail link between Portland, Seattle and Vancouver, B.C.  When I currently leave my home 2-3 hours ahead of time just to make it to the airport for a 45-minute Seattle-Portland flight, I bristle at the realization that driving the route would take less time.  

    Read more: Eurostar Set London-Paris Record

     

    September 5, 2007

    Aircraft Maintenance and the Sacrificial Lamb

    Aircraft Maintenance and the Sacrificial Lamb Goat

    There are headlines that get your attention and then there are headlines that get your attention. This one from Reuters caught my eye or rather grabbed me by the throat. I thought, here are seven words that should never be strung together to complete a thought.

    "Airline sacrifices goats to appease sky god"

    "Nepal's state-run carrier makes offering after technical problems with 757"

    And while I wish to be respectful of a culture's beliefs, I fear for my safety when deities unfamiliar to me may have no obligation to keep me at cursing altitude. I prefer a second opinion from a skilled maintenance crew and a phone call to Boeing, but then again that could just be the Episcopalian speaking.

    Read more at MSNBC: "Airline sacrifices goats to appease sky god"

     

    September 4, 2007

    Part II: So You Wanna Ride on the Big Plane

    This just in...the first pair of tickets for Singapore Airlines A380 inaugural flight came in over $100,000 after being auctioned off for charity on eBay. Don't be disappointed, there are still more tickets to bid on! The BBC offers up more info in $100,00 buy launches A380 Sale.

    See related blog entry: So You Wanna Ride on the Big Plane.

    August 28, 2007

    Wanna Ride on the Big Plane?

     (photo courtesy of AirBus)

    Big planes hold the attention of many a world traveler. For me, I like the size of the Gulfstream, Learjet or Boeing Business Jet, of which the closest I'll get to any of those is in the preceding links.

    For Road Warriors who like to super size it, an opportunity may be aloft that could land them on the inaugural flight of Singapore Airlines' A380, the Behemoth of the Skies, the Titan of the Tarmac. Singapore Airlines is auctioning off some select seats on the maiden flight (Singapore to Sydney) of its first A380.  Online auction giant eBay is already to help Singapore Airlines find the highest bidders for this high-altitude prize.  Auction proceeds will benefit charities in Australia and Singapore.

    I'd like to start the bidding at....we'll you better take a look for yourself on eBay's A380 First to Fly search results.  Also check out an A380 Photos: Up Close and Personal.

    August 22, 2007

    American Airlines Sees a Future in Onboard Wi-Fi

    In-flight broadband connectivity has eluded the airline industry. For the last five years, airlines and Wi-Fi service providers have purported it’s just around the corner.  This week, American Airlines provided a glimmer of hope for air travelers as it announced it had signed a memorandum of intent with AirCell, LLC, to be the first U.S. airline to test AirCell's high-speed broadband connectivity. The test will be conducted in 2008 on American's Boeing 767-200 aircraft that primarily fly transcontinental routes, providing passengers with a high-speed Internet connection, VPN access and e-mail capabilities through Wi-Fi-enabled laptops and PDA devices. See related articles belows:

    ARS Technica: American, foreign airlines returning to in-flight broadband plans
    USA Today: Fliers' Net-surfing days inch closer

    Would you use in-flight Wi-Fi if available?

     

    Who You Callin' a Hooligan?

    Some emails are worth keeping or at least savoring beyond a quick stroke of the delete key. And yesterday one of my pals, Renae Martin, keeper and writer of Expedia Corporate Travel email travel alerts, came across an update warning travelers of hooligan violence. And while the alert was interesting in itself (Do we even have hooligans in the U.S.?), Renae made it my most memorable email of the week:

    Numerous soccer matches to take place across Europe Aug. 22. Hooligan violence possible.

    Avoid crowds of fans.

    Renae writes... "So I'm really interested in this hooligan violence. From reading your last blog I thought you'd like to know about Hungarian hooligans. Not only is alliteration at work, but these hooligans are apparently organizing, as opposed to non-alliterative hooligans who tend toward anarchy. Hooligan sounds like it's one step above mischief maker. What do we call hooligans in the U.S.? Criminals? Also, don't these two countries Bosnia and Herzegovina-Croatia have some kind of a UN restraining order?
     
    The following five matches have elevated potential for hooligan violence:

    England-Germany
    Time: 2000
    Location: Wembley Stadium, London
    Authorities are effective in preventing hooliganism, but violent unrest near the stadium, especially after the game, is possible. Avoid Wembley Stadium and nearby public transportation between 2200-2400 Aug. 22.

    Time: 2000Location: Wembley Stadium, LondonAuthorities are effective in preventing hooliganism, but violent unrest near the stadium, especially after the game, is possible. Avoid Wembley Stadium and nearby public transportation between 2200-2400 Aug. 22.

    Russia-Poland
    Time: 2100
    Location: Lokomotiv Stadium, Moscow
    Violence and a heavy-handed police reaction are possible. Expect congestion and an increased risk of petty theft in nearby metro stations, especially the Chekizovskaya Station (Red) Line near the stadium.

    Time: 2100Location: Lokomotiv Stadium, MoscowViolence and a heavy-handed police reaction are possible. Expect congestion and an increased risk of petty theft in nearby metro stations, especially the Chekizovskaya Station (Red) Line near the stadium.

    Hungary-Italy
    Time: 2100
    Location: Puskas Ferenc Stadium, Budapest
    Hungarian hooligans are attempting to rally supporters for violent unrest before and after the game. Expect large numbers of Italian fans. Avoid the area near the stadium and Andrassy Avenue between Hero's Square and Octogon before and after the match; avoid the M2 (Red) Line between Deak Ferenc ter and Ors Vezer tere unless going as far as Keleti Station. Also, avoid the M1 (Yellow) Line between Deak Ferenc ter and Mexikoi ut.

    Time: 2100Location: Puskas Ferenc Stadium, BudapestHungarian hooligans are attempting to rally supporters for violent unrest before and after the game. Expect large numbers of Italian fans. Avoid the area near the stadium and Andrassy Avenue between Hero's Square and Octogon before and after the match; avoid the M2 (Red) Line between Deak Ferenc ter and Ors Vezer tere unless going as far as Keleti Station. Also, avoid the M1 (Yellow) Line between Deak Ferenc ter and Mexikoi ut.

    Bosnia and Herzegovina-Croatia
    Time: 2100
    Location: Hase Olympic Stadium, Sarajevo
    Violence usually accompanies matches between the two countries' teams, and is likely this time. Police may have difficulty containing unrest. Avoid the stadium and districts to the southwest late Aug. 22, early Aug. 23.

    Time: 2100Location: Hase Olympic Stadium, SarajevoViolence usually accompanies matches between the two countries' teams, and is likely this time. Police may have difficulty containing unrest. Avoid the stadium and districts to the southwest late Aug. 22, early Aug. 23.

    Greece-Spain
    Time: 2100
    Location: PAOK Stadium, Thessaloniki
    Violence is likely as hooligans and anarchists often take advantage of sports events to engage in unrest. Expect a heavy police presence and traffic disruptions near the stadium. Avoid nearby public transportation late Aug. 22, early Aug. 23.

    August 21, 2007

    Passenger Rights and New York's State of Mind

    Travelers may be interested to know that New York became the first state to ratify legislation created to ensure airline passengers on severely delayed flights are provided with basic customer protections.

    Effective January 1, 2008, the legislation stipulates that all airlines operating out of New York airports are required to provide passengers with food, water, fresh air, power, and working restrooms on any flight that has left the gate and been on the tarmac for more than three hours. New York State will also establish the Office of the Airline Consumer Advocate within the Consumer Protection Board to oversee compliance with the airline passenger bill of rights.

     

    Governor Eliot Spitzer supported the bill and his office released the following statement

    August 2, 2007
    GOVERNOR SPITZER SIGNS AIRLINE PASSENGER BILL OF RIGHTS

    Governor Eliot Spitzer today announced that he has signed legislation that will ensure airline passengers on severely delayed flights operating out of New York airports are provided with basic customer protections. This legislation was proposed in response to several incidents of severe airline delays due to inclement weather at New York’s John F. Kennedy International Airport, where passengers waited for hours with no food or water, overflowing toilets and a lack of ventilation.

    “As a major international travel hub, it is our duty to take the lead in adopting measures that will ease air travel for passengers,” said Governor Spitzer. “This law establishes much needed consumer protections that will help guarantee greater passenger safety and comfort when severe delays impact their travels from New York airports.”

    Assemblyman Michael Gianaris said: “I would like to thank Governor Spitzer for his support in making New York the first state to stand up for passengers at the most delayed airports in the country. This law will be the first of its kind to establish much needed guidelines of respect for New York’s airline consumers.”

    Senator Charles Fuschillo said: “New York is home to some of the world’s busiest airports, and in adopting this new law, we have taken the lead in protecting the rights of passengers. This first-in-the-nation law will ensure that stranded passengers are treated with respect by the airlines that serve our airports and are not held hostage on delayed flights without basic amenities.”

    The legislation stipulates that all airlines operating out of New York airports are required to provide passengers with food, water, fresh air, power, and working restrooms on any flight that has left the gate and been on the tarmac for more than three hours.

    In addition to providing passengers with basic services, this legislation will also establish consumer protection guidelines, which will:

    • Create a consumer bill of rights for airline passengers;
    • Establish the Office of the Airline Consumer Advocate within the Consumer Protection Board to oversee compliance with the airline passenger bill of rights;
    • Mandate that all air carriers provide consumers with notice of complaint contact information to be posted at all service desks and other appropriate areas;
    • Provide the public with a New York State-based consumer advocate and contact person who can help to coordinate with the appropriate airline industry officials, federal agencies and the Port Authority of New York and New Jersey in the event an incident occurs.

    August 16, 2007

    To Infinity and Beyond, But First a Good Night's Sleep

     

    At last, 2001, A Space Odyssey comes to the hospitality industry as Galactic Suites orbits the newswires with the announcement of a planned space hotel checking in by 2012. No mention if HAL-9000 will be at the front desk.

    Brainchild of a group of architects, engineers and big-idea dreamers in the United States and Spain, the Galactic Suite Project has presented the first space tourism package to include preparation, transport and accommodation in an orbital hotel. The journey is likely to last 18 weeks, and the first tickets should go on sale in 2008.

    According to Xavier Claramunt and Marsal Gifra, the directors of Galactic Suite Project, “This is the first package deal, as it includes transport from the tourist’s home to the Caribbean island, the training required for journeys into orbit, the flight to the hotel and three nights’ accommodation in the Galactic Suite”.

    And just so you know, this will be a working vacation where the space tourists will also take part in scientific experiments, all while enjoying a journey that will orbit the Earth 15 times every day. What's not to like about 15 sunrises and sunsets. As for location, the hotel will be located at a certain angle from the equator about 300 miles in space.

    With an initial price tag of $4 million for a three-day stay in space, the out-of-this-world vacation does include beach time in a tropical location between training regimens. I wonder if the mint will be velcroed to the pillow?

    To infinity and beyond...but first a good night's sleep.

    August 15, 2007

    The Passport and the Deadbeat Dad

    First my apologies to deadbeat moms everywhere for any exclusion in the title, but because I abuse aliteration (always), I had no choice.

    That said, this next news tidbit is not gender specific and can stop any deadbeat parent in his or her tracks should they need a passport. 

    According to an Associated Press story, a parent owing more than $2,500 in child support payments will be denied a passport. Once the payment is made, they can reapply for a passport. In the words of Bart Simpson, "The ironing is delicious." Which brings me to the word of the day: schadenfreude.

    Visit MSNB for the full story: Passport Rules Snag Child Support Cash

     

    August 14, 2007

    ECO BIZ, TerraPass, and Expedia, Oh My!

    I’ve outgrown my need for pronouncements like, “I don’t watch TV.” Yep, I watch it, I embrace it and I no longer apologize for it. Whether watching Bill Moyers Journal or America’s Got Talent, there is always something to learn (like I’ll never watch this show again).

    I must admit, cable has made TV viewing tolerable and the Sundance Channel had me at “hello.”  In particular, there’s a great show called ECO BIZ which profiles businesses with innovative environmental practices.

    There’s an engaging clip which features TerraPass, and profiles the Wharton School of the University of Pennsylvania professor whose business model launched the company that allows consumers to buy carbon off-sets and reduce their “carbon footprint.”  Expedia has partnered with TerraPass and now provides travelers with the opportunity to balance their environmental impact from travel.

    Grab some popcorn and view the video clip: ECO BIZ - TerraPass

    At current count, there are 19 ECO BIZ videos--compelling stories all.  Take a look at the businesses making a difference.

     

    July 31, 2007

    New TSA Policies for Lighters and Breast Milk

    Holy double-take Batman!

    Yep, while that headline wouldn't have been my first choice, the TSA's Web site sees it as a suitable heads-up for its upcoming August 4 policy change for two remarkably different carry-ons.

     

    The TSA press release begins:

     

    In an effort to concentrate resources on detecting explosive threats, the Transportation Security Administration (TSA) today announced it will no longer enforce the ban on common lighters in carry-on luggage. Torch lighters will continue to be banned in carry-ons. The agency collects more than 22,000 lighters a day which represents a high percentage of all prohibited items surrendered at checkpoints nationwide. The measures will be implemented on August 4th.

     

    TSA is also modifying the procedures associated with carrying breast milk through security checkpoints. Mothers flying with or without their child will be permitted to bring breast milk in quantities greater than three ounces as long as it is declared for inspection at the security checkpoint.

     

    Read TSA's New Policies for Lighters and Breast Milk

     

     

    July 30, 2007

    What a Difference a Bidet Makes!

     

    I recall my first encounter with the stubby little "water fountain" that shared close proximity to the toilet in my hotel room.

    Fascinated that one would have to kneel to take a sip of water, I still found it curious and unabashedly bold to place something intended to refresh so close to something that was destined to be